Located in Lee County, Florida, San Carlos Park Fire Protection & Rescue District serves a rapidly growing population of 38,200 residents (spiking to 53,000 during high season) across 52 square miles. The department operates four stations, with a fifth under construction, and a fleet of 12 vehicles.
When Lucas Karth stepped into the role of EMS Division Chief in January 2024, he identified an urgent need to modernize the department’s narcotics security and compliance processes to keep up with rising operational demands.
Prior to upgrading their systems, San Carlos Park relied on an outdated safe with a spin dial and key lock for narcotics storage. To track access and usage, the department used pen-and-paper methods—a process both unreliable and resource-intensive.
These legacy systems made compliance with DEA regulations and maintaining accurate accountability a challenge. Division Chief Karth recognized that modern threats and increased demands required advanced tools to enhance efficiency, security, and compliance.
– Division Chief Lucas Karth
After researching potential solutions, Division Chief Karth chose MedixSafe paired with IntelliView for its comprehensive, future-ready capabilities. Key factors that influenced his decision included:
"The goal behind all of this is to reduce the number of headaches and frustration."
– Division Chief Lucas Karth
San Carlos Park Fire Protection & Rescue District implemented a combination of MedixSafe and IntelliView technologies, modernizing their narcotics security and inventory management processes.
Key aspects of the implementation included the installation of the following assets across the district:
By adopting MedixSafe and IntelliView, San Carlos Park Fire Protection & Rescue District achieved a range of benefits across compliance, security, and operational efficiency.
The department now has instant visibility of who accessed narcotics safes, when they were accessed, and how they were accessed, improving accountability and security.
Digital logs of access events and detailed chain-of-custody records ensure San Carlos adheres to federal DEA regulations with ease.
Eliminating manual paper records lightened administrative loads, streamlined workflows, and allowed staff to focus on critical tasks.
The cloud-connected platform uses end-to-end encryption to secure any transmitted data, increasing the safety and integrity of operations.
RFID integration provides real-time oversight of inventory, making it easier for administrators to locate and replenish narcotics and other vital assets.
The advanced tracking solution prevents over-ordering and ensures narcotics are replenished exactly when needed. Additionally, the system tracks expiry dates, so consumables are utilized efficiently, reducing waste.
"MedixSafe and IntelliView have allowed us to save money by knowing exactly how much inventory we have at any given time. We’re only ordering what’s necessary and ensuring that no viable narcotics go to waste."
– Division Chief Lucas Karth
San Carlos Park Fire Protection & Rescue District’s deployment of MedixSafe and IntelliView has been a resounding success, bringing the department into the modern era of narcotics security, compliance, and operational strategy.
By leveraging state-of-the-art technology, the department has not only enhanced security protocols but also built a sustainable, scalable system to meet the needs of a growing community.
"We needed something modern, something that would bring San Carlos Fire into this century, and MedixSafe and IntelliView delivered."
– Division Chief Lucas Karth
MedixSafe and IntelliView specialize in innovative solutions to help organizations secure and manage sensitive inventories, like medication and narcotics, with unprecedented ease and efficiency.
If you’re looking to modernize your systems with scalable and secure solutions, reach out to MedixSafe today to learn more.