For June 2024, we want to highlight all of the ways that BioConnect ensures the highest levels of security and data protection for your MedixSafe. BioConnect is SOC 2 compliant, meaning that your data is managed with the highest standards of security and privacy, giving you peace of mind.
Certificate-Based Authentication
BioConnect uses X.509 certificates to provision and authenticate your device with the BioConnect Cloud. In simple terms, this means that only your safe can connect to your account. Other safes won’t have this key identifier used to verify your safe exclusively. This prevents access and ‘man-in-the-middle’ attacks where a third party could be listening for your information or attempting to manipulate the data in your account.
Data Security
Your system holds critical data such as access card information, user IDs, and fingerprint data. You can be confident that all this information is secure. To start, your primary credential information (card or user ID) is never stored in its raw form in the BioConnect Cloud. BioConnect Cloud only saves a hashed version that cannot be reversed back to your normal card number. This protects your credential data in the event of unauthorized access to your account. All information stored on the device and in transit to the cloud is uniquely encrypted, which means your user credentials, device settings, and biometrics can only be translated by your certified safes.
Constant Vigilance
BioConnect continues to apply software and firmware patches to our Cloud and directly to your safe, ensuring the best quality and highest levels of protection from any threats. You can read about all our updates here. To ensure seamless service, we only perform these updates during designated maintenance windows. In the case of safe firmware upgrades, our intelligent rollout service detects various parameters, including current network strength, before administering a firmware upgrade.
Thank you for your continued trust in us to safeguard your narcotics and data.
If you have any questions or need assistance in configuring your MedixSafe, our support team is here to provide guidance and support. Do not hesitate to reach out to us at [email protected] or call 1-855-368-3743.
Thank you for choosing BioConnect!
– BioConnect Support Team
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