To disable the alarm, set the alarm to 0 minutes.

1. Have your user scan their card at the safe.

2. Navigate to the Link Console 'User Management' page and select the user.

3. Select 'Manage' and then select 'Add Credential'.

4. The system will search for the most recent transactions, where you will see the transaction from your user’s card. Once you’ve located the correct transaction, select ‘Add’.

There are a few ways to ensure you are selecting the correct transaction:

• Review the time stamp of the transaction to ensure it matches with the card was scanned. The most recent transactions appear at the top.
• Review the door details – if you know the door that the card was tapped at, you can verify it in those columns.

1. Enter a 4-6 digit User Id code on the device PIN pad that is unique across the system and then press ‘Enter‘.

2. Navigate to the BioConnect Console ‘User Management’ page and select the User you would like to add this User ID to.

3. Select ‘Manage’ and then select ‘Add Credential’

The system will search for the most recent transactions, where you will see the User ID appear as an unknown card.

4. Confirm the time is the same time as when the User ID was entered, and select ‘Add Card’.

A user must have a Card or User ID enrolled before they can create a PIN.

Ensure that your safe is configured for PIN Access. See ‘Configuring an Existing Device‘ section above.

1. User enters their User ID OR taps their Card at the safes PIN Pad and presses ‘Enter‘. 

Reader LED should flash rapidly blue and green.

2. User enters the PIN once and presses ‘Enter‘.

Safe will beep.

3. User enters the PIN for a second time and presses ‘Enter‘.

Safe unlocks.

A user must have a Card or User ID enrolled before they can enroll a fingerprint. 

Ensure that your safe is configured for Fingerprint Access. See ‘Configuring an Existing Device‘ section above.

1. a) If you are using a card to enroll your fingerprint, tap the card at the device.

b) If you are using a User ID to enroll your fingerprint, Enter the User ID and press #.

Reader LED should flash rapidly blue and green.

2. User will be prompted to place and lift their fingerprint FOUR times on the scanner to complete their enrollment.

Safe will beep and door will open.

1. Select the desired device and choose ‘Remote Authorize Open‘.

2. Select ‘Display Code‘.

3. If you have an HID Device (most common), enter * # # # into the device followed by the 6-digit code that has been entered. See Instructions within the console for other device options.

How to Create a User Group

1. In the Link Console, navigate to the Group Management tab and select ‘Add Group‘.

2. Enter the fields required: Group name, Description, and the desired users to receive alerts for this particular group – and then click ‘Continue‘ to proceed.

3. Select the desired users to be added to this group and then select ‘Continue‘.

5. Review the group details and select ‘Add Group‘.

After the group has been added, it will now appear on the group management screen.

1. In your browser, navigate to the BioConnect Link Console and login using your credentials.

2. Navigate to the ‘Settings’ page.

3. Select your authenticator and enter the required credentials to activate your authenticator.

If you do not currently use an authenticator, select the ‘BioConnect’ authenticator.

If you are using BioConnect Mobile, please remember to activate it before enabling Two Factor Authentication.

1. In the BioConnect Console, navigate to the ‘Schedule’ page.

2. Select ‘Set Schedule’.

3. Enter the start date and end date that you wish to enforce step-ups.

4. Enter the start time and end time that you wish to enforce step-ups.

5. Select ‘Set Schedule’ to save your schedule.

Your schedule will appear at the top of the screen, review this to ensure you have properly set your desired schedule.

Users have NOT yet been added to the schedule – meaning, they will not receive step-ups until you enable them. (See below to enable users)

1. Choose the users you wish to enable step up for by selecting the check box beside their name.

2. Once you’ve highlighted your user(s), click on the ‘Manage’ button and select ‘Enable 2FA’ from the drop-down list.

1. In the BioConnect Link Console ‘Users’ page and select a user to test.

2. Press the ‘Manage’ button and select ‘Send Test Request‘ from the drop down list.

3. If the test user receives their step-up notification to their device, step-up has been successfully enabled.

The selected user must have step-up enabled cards.