The team at BioConnect is excited to continue our journey of providing you with insights and tips to maximize the use of your product. Each month, we dig deep into different features and practices that can enhance your experience and improve system reliability. For this edition of our Monthly Tech Tips, we are focusing on a critical step in the authentication process—Biometric Enrollment Tips & Best Practices.

In today’s fast-paced tech world, biometric authentication is key to safe and user-friendly access. Getting fingerprint enrollment right is crucial for this tech to work well. If enrollment isn’t done right, it could lead to more false rejections and authentication issues, affecting how happy users are. Today, let’s chat about practical tips and top methods to make biometric enrollment smoother, making authentication a breeze. Join us as we guide you through prepping and scanning your fingers accurately.


🔍 Preparing Fingers for Enrollment

Before starting, it’s crucial to prep:

  • Ideal Fingers: Opt for index and middle fingers primarily. Thumbs and ring fingers are also good, but give the pinky a pass.
  • Clean and Dry: Ensure fingers are clean, dry, and free from any cuts. Not too dry though—a quick breath can add just the right amount of moisture.
  • Prep Your Skin: Washing hands with moisturizer soap and applying hand lotion can significantly improve the quality of enrollment.

🖐🏼 Scanning Fingers: A Step-by-Step Guide

Here’s how to get the perfect scan every time:

  1. Positioning: Aim to place the core (where lines curve the most) of your finger flat in the center of the scanner (hint: align your top knuckle with the scanner’s bottom edge).
  2. No Movement: Once down, don’t move your finger. Ensure it covers the entire sensor for a clear scan.​​​​​
  3. ​​​​​Avoid Extreme Pressure: Pressing too hard can blur the capture—gentle yet firm does the trick.


✅ Successful Enrollment Indicator

To make sure you’re all set up, follow these steps:

  • Lift your finger and place it back on the scanner.
  • Repeat this process until all four templates are captured (as indicated on the device screen).

Remember, without quality enrollment, the effectiveness of biometric authentication drops sharply, leading to unnecessary frustration, so make the most of these tips to ensure that doesn’t happen. Your move towards better security starts with this one small step. And we’re right here, guiding you along the way.

If you have any questions or need assistance with biometric enrollment, please don’t hesitate to reach out to us at [email protected] or call 1-855-368-3743.

Thank you for choosing BioConnect!

– BioConnect Support Team